Privacy notice

LS mtron Ltd. and its subsidiaries understand that you are aware of and care about your own privacy, and we take that seriously. This Privacy Notice is intended to provide you with information about what personal data LS mtron collects about you and how it is used.

If you have any queries about the process or how we handle your information, please contact our Data Protection Officer (DPO).

DPO’s contact information is as follows:
Address : 11th floor, LS Tower, 127, LS-ro, Dongan-gu, Anyang, Gyeonggi-do
E-mail : info.lstractor@lsmtron.com

The legal basis for the processing of your personal data is your consent, legal obligation, performance of a contract and/or any other applicable legal basis, such as our legitimate interest in engaging in commerce, offering products and services including websites.

LS mtron may process your personal data for the following purposes:


Website Visitors
- Registration of Partner – When you register as a partner, we collect and use your personal information and company information that you provide to us to register you as a partner.
- Responding to your requests - When you contact us with any problem, comments or questions, we will collect and use your personal data to respond to your requests.
- Providing online services – We use cookies and other technologies to make website work, to work more efficiently as well as to recognize you when you return to our website. For further information about Cookies including how to manage them, please visit www.allaboutcookies.org.
- Preventing and investigating security issues and abuse – We collect and process your log information to keep the website secure and to prevent abuse and fraud.


Customers, Attendees, Contractors & Other External Partners
- Business Contact – When you or your company is in business relationship with us, we may process your personal data to communicate with you in accordance with the service or contract such as billing, invoicing, account management, project management and other administrative matters.
- Responding to your requests - When you contact us with any problem, comments or questions, we will collect and use your personal data to respond to your requests.
- Preventing and investigating security issues and abuse – We collect and process your log information to keep the website secure and to prevent abuse and fraud.
- Authorizing, granting, administering, monitoring and terminating access to or use of company systems, facilities, records, property and infrastructure.
- Problem resolution, internal investigations, auditing, compliance, risk management and security purposes.


Categories of Personal Data
We do not collect more information than we need to fulfill our stated purposes and will not retain it for longer than is necessary.
LS mtron may collect and use the following information:

- Account creation information – Visitors who wants to register as a partner on our website should provide personal information such as name, email address, ID, password, and company information such as company name, representative name to create an account.
- Contact information - We may collect contact information such as name, company name, e-mail address and phone number to communicate with you in accordance with contract or any service you have requested.
- Requests – We may collect your contact information and details of your comments, requests and questions to respond.
- Activity records – When you participate in activity such as training, certification and events, we may collect your contact information and the information of program, training, certificate or activities in which you participated.
- Log information – When you use the online services, our servers automatically collect information that your browser or mobile app sends whenever you use online service. This log data may include your IP address, the date and time of your use, and cookie data.
- Cookies – We use Cookies which are small text files that are placed on your computer by websites that you visit. Cookies located on your computer do not contain your name but an IP address. In many case, after the user's session is cancelled the information contained in the cookies is no longer available to us. You can refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you refuse to accept cookies it may affect your experience of our website.For further information about Cookies including how to manage them, please visit www.allaboutcookies.org.

The information we ask for is necessary for the purposes described in this notice. It might affect the stated purposes if you don’t provide the personal data we ask for.


Collection of Personal Data
We collect your personal data directly from you but in certain circumstances we may also collect your contact information from third parties such as your employer or agents/partners when it is relevant to the stated purposes.


Provision of Personal Data
LS mtron, a global company headquartered in Korea, may share your personal data to headquarter, affiliates and/or subsidiaries only when it is relevant to the stated purposes.

We may share and disclose your information to third party such as logistics companies in accordance with contracts or any service you have requested, and in compliance with applicable law and legal process.

 We may share data about customers, attendees, visitors, partners or contractors with third party service providers who provide products/services on our behalf. These service providers may, for example, process your data as a trade agency or provide IT services or technical service support on our behalf. We have contracts in place with those service providers. This means that they cannot do anything with your personal data unless we have instructed them to do it. They will not share your personal data with any organization apart from us. They will hold it securely and retain it for the period we instruct.

From time to time, we may disclose your data to our business partners such as distributors with your permit or expression of interest. LS mtron does not control our business partners’ use of the data that we collect, and their use of the information will be in accordance with their own privacy policies. Please check the privacy policies and notices of these business partners for any questions.

We may also share or disclose your data when required by law or to respond to legal process; to protect the rights, property or safety of individual; to protect our rights, property or safety; to maintain security.


Retention of Personal Data
We will retain your information only for as long as is necessary for the stated purposes. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, and enforce our agreements.